1. CUSTOMER SERVICE GUIDELINES
Gogamegeek was founded on providing an extraordinary experience for customers. Customers have come to expect this type of service, and that is what keeps them coming back for more purchases. As a Seller, we are now in control of the same experience for our customers, and we will keep this philosophy in mind and ensure that the customer contacts for which we are responsible are timely, honest and respectful.
Seller will handle all customer contacts relating to those customer service issues for which Seller is responsible, including:
Seller Customer Service Areas:
(i) Products, pricing, rebates, item information, availability, technical support, warranty, and public and private recalls; (ii) anything related to third party platform editions of our Products (i.e. iPad, and Android issues); (iii) order fulfillment; (iv) order cancellation by us or a customer through Seller Sales Channels; and (v) feedback concerning experiences with our Personnel, policies and processes. "Personnel" includes any third party warranting, administering or otherwise involved in the offer, sale, performance or fulfillment of our Products, including any of our employees, representatives, agents, contractors, or subcontractors.
2. CONTACT US BY EMAIL:
Customer Service and Business Inquiries: service@gogamegeek.com
Payment Team: payment@gogamegeek.com